SDR Metrics That Matter (Beyond Just Emails Sent)

The metrics that predict pipeline — and the vanity metrics that mislead.

Lead measure: positive reply rate. Lag measure: SQOs created. Vanity: emails sent. The first two predict pipeline; the third predicts nothing.

Lead measures

Activity quality — personalization depth, multi-channel coverage, account-level focus.

Outcome measures

Positive reply rate, meetings held, SQOs created, SQO → opportunity conversion.

Vanity metrics

Emails sent, dials made, connections requested. Useful only as floor checks.

Funnel ratios

Reply → meeting, meeting → SQO, SQO → opportunity. Where the funnel breaks tells you what to coach.

How SendroAI Fits In

SendroAI's analytics surface reply rate and meeting rate by ICP, persona, and signal — not just volume metrics.

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