Shipping Policy

Digital Service – No Physical Shipping

SendroAI is a 100% cloud-based Software-as-a-Service (SaaS) platform owned and operated by OmniAgentic Innovations LLP, a registered Limited Liability Partnership based in Pune, India.

As a digital service, SendroAI does not ship any physical products, goods, or materials to customers. All services are delivered digitally through online access to our web-based platform.

Instant Digital Access

Upon successful registration or subscription purchase, you will receive immediate access to SendroAI through your web browser. Access is granted electronically and does not require any physical delivery or shipment.

How to access SendroAI:

• Visit sendro.ai in your web browser
• Log in using your registered email address and password (or Google OAuth)
• Start using the platform immediately after authentication

There is no waiting period, shipping time, or delivery delay. Your subscription access is activated instantly upon payment confirmation.

No Downloadable Products

SendroAI does not provide any downloadable software, files, or digital products beyond access to the SaaS platform itself. The service is accessed entirely through your web browser and does not require any software installation or file downloads.

All email campaigns, sequences, analytics, and generated content are accessed and managed directly within the SendroAI web application. You may export data or reports as needed through the platform's built-in export features, but these are user-initiated actions and not product deliveries.

Service Availability

As a cloud-based service, SendroAI is accessible 24/7 from anywhere with an internet connection. We strive to maintain maximum uptime and reliability, though occasional maintenance or technical issues may temporarily affect access.

You do not need to worry about shipping delays, lost packages, customs clearance, or any other logistics concerns associated with physical products. Your subscription grants you continuous digital access throughout your billing period.

Technical Support and Onboarding

While we do not ship physical materials, we do provide comprehensive digital resources to help you get started:

• In-platform tutorials and documentation
• Email support at support@sendro.ai
• Knowledge base articles and FAQs
• Video guides and walkthroughs

These resources are available immediately upon registration and are accessible at any time through your SendroAI account.

Refund and Cancellation

Because SendroAI is a digital service with no shipping or physical delivery, refund and cancellation policies differ from physical product purchases. For detailed information, please refer to our Cancellation & Refund Policy.

In summary:

• No refunds are provided under any circumstances
• Subscriptions can be cancelled at any time
• Access continues until the end of the current billing cycle
• A 14-day free trial is available to evaluate the service before purchase

International Access

SendroAI is accessible worldwide to users in any country with internet access, subject to local laws and regulations. There are no geographical restrictions, customs fees, international shipping charges, or delivery limitations.

However, you are responsible for ensuring that your use of SendroAI complies with applicable laws in your jurisdiction, particularly regarding email marketing, data protection, and anti-spam regulations.

Contact Information

If you have questions about this Shipping Policy or need assistance accessing SendroAI, please contact us:

• Support Email: support@sendro.ai
• Sales Email: hello@sendro.ai
• Company: OmniAgentic Innovations LLP
• Location: Pune, India

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